Frequently Asked Questions
Shipping usually takes 3-7 business days, depending on your location. You will receive a tracking link once your order is dispatched.
Yes! We accept returns and exchanges within 7 days, provided the wig is unused and in original condition. Custom orders are non-refundable.
Absolutely! We specialize in custom wigs made to your specifications — including color, length, texture, and cap size. Contact us to begin your custom order.
Use sulfate-free products, wash gently with lukewarm water, and always air-dry. Keep wigs on a stand when not in use to maintain their shape.
Most wigs fit an average size head. However, you can refer to our Size Guide page to measure and find the best fit for you!