At Wig Station, customer satisfaction is very important to us.
Please read our Refund Policy carefully before making a purchase.
1. No Cash Refunds
We do not offer cash refunds.
However, you may request an exchange if you receive:
- A wrong item
- A defective item
2. Exchange Policy
To be eligible for an exchange:
- You must notify us within 24 hours of receiving your order.
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase (order confirmation or receipt) must be provided.
3. Non-Exchangeable Items
For hygiene reasons, we cannot accept returns or exchanges for:
- Wigs that have been worn or tried on
- Wigs that have been customized or altered
Please make sure to choose your products carefully.
4. How to Request an Exchange
If you believe you have received a wrong or defective product, please:
- Contact us via WhatsApp or Email within 24 hours.
- Provide clear pictures/videos of the product and explain the issue.
- Wait for our team to review your request and guide you on the next steps.
5. Shipping for Exchanges
- Customers are responsible for sending the product back to us.
- If the mistake was on our side (wrong or damaged item), we will bear the cost of sending the correct product back to you.
6. Contact Us
For any questions about your order or to request an exchange, contact:
At Wig Station, customer satisfaction is very important to us.
Please read our Refund Policy carefully before making a purchase.
1. No Cash Refunds
We do not offer cash refunds.
However, you may request an exchange if you receive:
- A wrong item
- A defective item
2. Exchange Policy
To be eligible for an exchange:
- You must notify us within 24 hours of receiving your order.
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase (order confirmation or receipt) must be provided.
3. Non-Exchangeable Items
For hygiene reasons, we cannot accept returns or exchanges for:
- Wigs that have been worn or tried on
- Wigs that have been customized or altered
Please make sure to choose your products carefully.
4. How to Request an Exchange
If you believe you have received a wrong or defective product, please:
- Contact us via WhatsApp or Email within 24 hours.
- Provide clear pictures/videos of the product and explain the issue.
- Wait for our team to review your request and guide you on the next steps.
5. Shipping for Exchanges
- Customers are responsible for sending the product back to us.
- If the mistake was on our side (wrong or damaged item), we will bear the cost of sending the correct product back to you.
6. Contact Us
For any questions about your order or to request an exchange, contact:
At Wig Station, customer satisfaction is very important to us.
Please read our Refund Policy carefully before making a purchase.
1. No Cash Refunds
We do not offer cash refunds.
However, you may request an exchange if you receive:
- A wrong item
- A defective item
2. Exchange Policy
To be eligible for an exchange:
- You must notify us within 24 hours of receiving your order.
- The item must be unused, unworn, and in its original packaging.
- Proof of purchase (order confirmation or receipt) must be provided.
3. Non-Exchangeable Items
For hygiene reasons, we cannot accept returns or exchanges for:
- Wigs that have been worn or tried on
- Wigs that have been customized or altered
Please make sure to choose your products carefully.
4. How to Request an Exchange
If you believe you have received a wrong or defective product, please:
- Contact us via WhatsApp or Email within 24 hours.
- Provide clear pictures/videos of the product and explain the issue.
- Wait for our team to review your request and guide you on the next steps.
5. Shipping for Exchanges
- Customers are responsible for sending the product back to us.
- If the mistake was on our side (wrong or damaged item), we will bear the cost of sending the correct product back to you.
6. Contact Us
For any questions about your order or to request an exchange, contact:
- Owner: Azeem Safi
- Phone/WhatsApp: [Your Contact Number]
- Email: [Your Email Address]
- Website: WigStation.Store