We Want You to Shop with Confidence!
At Wig Station, your satisfaction is our top priority.
If you are not fully happy with your purchase, we’re here to help.
Return Policy:
- Returns are accepted within 7 days of receiving your order.
- The wig must be unused, unworn, unwashed, and in its original packaging.
- Hygiene and safety are very important — wigs that have been tried on, styled, or altered cannot be returned.
Exchange Policy:
- Exchanges are available for a different size, style, or product (based on stock availability).
- Exchange requests must be made within 7 days of receiving the product.
How to Return/Exchange:
- Contact our customer service team via WhatsApp or call.
- Share your order number and reason for return or exchange.
- Follow the simple instructions provided by our team.
- Once received and inspected, we will process your refund or exchange within 5-7 business days.
Important Notes:
- Return shipping costs are the responsibility of the customer unless the item received was incorrect or damaged.
- Refunds (if applicable) are issued via the original payment method or bank transfer.
Need Assistance?
Our support team is always ready to guide you through the process.
Simply message us anytime!